Effective December 21, 2025


1. Introduction

Séance is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services, our website, or our partner platforms.


2. Data Collected

We may collect the following data:

• Identification data: Last name, first name, email address, phone number, postal address.

• Payment data: Bank details (via secure providers).

• Browsing data: IP address, browsing history, cookies.

• Service-related data: Music preferences, personalized designs, submitted demos, order and reservation history.
  
   

3. Use of Data

Your data is used to:

• Process your orders, reservations, and payments.

• Personalize your experience (recommendations, tailored services).

• Communicate with you (confirmations, promotions, support).

• Improve our services and offerings.

• Comply with our legal obligations.
  
   

4. Data Sharing

We do not sell or rent your data. It may be shared with:

• Our service providers (payment, delivery, hosting).

• The artists and partners involved in fulfilling your orders.

• The competent authorities, if required by law.
  
   

5. Data Security

We implement technical and organizational measures to protect your data against loss, alteration, or unauthorized access.

6. Your rights

In accordance with the GDPR, you have the following rights:

• Access, rectification, and erasure of your data.

• Objection to processing and restriction of processing.

• Data portability.

• Withdrawal of your consent at any time.

To exercise these rights, please contact us at contact@enter-seance.com


7. Data Retention

Your data is retained for as long as necessary to fulfill the purposes described, or in accordance with legal obligations.


8. Amendments

This policy may be updated. Amendments take effect upon publication.